📋 Terms of Service

1. Acceptance of Terms

By accessing and using LumiVenera ("the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Social Casino Platform

LumiVenera is a social casino platform that provides entertainment through free-to-play casino-style games. Important clarifications:

• No Real Money Gambling: All games are for entertainment purposes only
• Virtual Credits Only: All winnings and credits are virtual and have no monetary value
• Entertainment Focus: Our platform is designed for fun and social interaction
• Canadian Compliance: We operate in accordance with Canadian entertainment regulations

3. Eligibility Requirements

To use LumiVenera, you must:

• Be 19 years of age or older
• Be legally able to enter into binding agreements
• Be a resident of Canada or visiting Canada legally
• Not be prohibited from using entertainment platforms in your jurisdiction
• Agree to use our platform responsibly and for entertainment only

4. Account Registration and Security

For premium features, you may need to create an account. When you do:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access
• Take responsibility for all activities under your account

5. Acceptable Use Policy

You agree to use LumiVenera only for lawful entertainment purposes. You will NOT:

• Attempt to circumvent age verification systems
• Use bots, scripts, or automated systems
• Reverse engineer, hack, or exploit our platform
• Harass, abuse, or harm other users
• Transmit spam, malware, or harmful content
• Violate any applicable laws or regulations
• Use our platform for any commercial purposes without permission

6. Premium Features and Payments

We offer premium packages with enhanced features:

• Subscription Services: Recurring payments for continued access
• Cancellation: You may cancel subscriptions at any time
• Refunds: Governed by our refund policy and applicable consumer laws
• Price Changes: We may adjust pricing with reasonable notice

7. Virtual Credits and Rewards

All credits, coins, and rewards in LumiVenera:

• Have no real-world monetary value
• Cannot be exchanged for cash or real prizes
• Are provided solely for entertainment purposes
• May be modified or removed at our discretion
• Do not constitute gambling winnings

8. Intellectual Property Rights

All content, games, graphics, and software on LumiVenera are our intellectual property or licensed to us. You may not copy, modify, distribute, or create derivative works without permission.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with Canadian privacy laws.

10. Responsible Gaming

While LumiVenera involves no real money gambling, we promote responsible entertainment:

• Set time limits for your gaming sessions
• Take regular breaks from gaming
• Remember that our platform is for entertainment only
• Seek help if gaming becomes problematic (even social gaming)
• Contact Canadian responsible gaming resources if needed

11. Limitation of Liability

LumiVenera provides entertainment services "as is" without warranties. We are not liable for any damages arising from your use of our platform, except as required by Canadian consumer protection laws.

12. Termination

We may terminate or suspend your account for violations of these terms. You may terminate your account at any time. Upon termination, your right to use our platform ends immediately.

13. Governing Law

These Terms of Service are governed by Canadian federal law and the laws of the province in which you reside. Any disputes will be resolved through Canadian courts or alternative dispute resolution.

14. Changes to Terms

We may update these terms periodically. We will notify you of significant changes by email or prominent notice on our platform. Your continued use constitutes acceptance of the updated terms.

15. Contact Information

For questions about these Terms of Service, please contact us through our contact form on the website. We are committed to addressing your concerns promptly and fairly.